Privacy Policy
Your privacy matters to 78bd. This policy explains exactly what data we collect, why we collect it, how we keep it safe, and what rights you hold over your own information.
Our Privacy Commitments
Before reading the full policy, here is a summary of the six core commitments that guide how 78bd handles your personal data.
SSL Encryption on All Data
All personal data transmitted between your device and 78bd servers is protected with industry-standard SSL/TLS encryption. Your account credentials and payment details travel over an encrypted channel at all times.
We Never Sell Your Data
78bd does not sell, rent, or auction personal data to third parties for marketing purposes. Data shared with service partners is limited to what is strictly required for those partners to fulfil their contracted functions.
Mobile-First Data Minimisation
78bd is built for mobile players in Bangladesh. We collect only the minimum data required to create your account, verify your identity, process payments via bKash and Nagad, and deliver our services safely.
Your Consent Controls Everything
By registering an account you give informed consent to data collection as described in this policy. You may withdraw marketing consent at any time from within your account settings without affecting your ability to continue using the platform.
Transparent Data Practices
This policy is written in plain English so you know exactly how your data is used. We do not hide data practices in complex legal language. If this policy changes materially, we will notify registered players before the changes take effect.
Right to Access & Deletion
You have the right to request a copy of all personal data 78bd holds about you, and the right to request deletion of your data subject to legal retention requirements. Submit requests via live chat at [email protected].
1About This Policy
This Privacy Policy ("Policy") describes how 78bd ("we", "us", "the Platform") collects, uses, stores, discloses, and protects the personal information of users ("you", "the Player") who access or use the services available at https://78bd.asia and all associated domains ("the Site"). This Policy forms part of, and should be read together with, the 78bd Terms & Conditions.
By registering an account or using the Site, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please do not register or use the Site.
2Information We Collect
78bd collects personal information in the following categories. We collect only what is necessary for the specific purpose described and do not retain data beyond the period required by applicable law or legitimate operational need.
- Registration data: full name, date of birth, Bangladesh mobile number, and email address — collected when you create your 78bd account.
- Identity verification data: government-issued photo ID (National ID card or passport) and proof of address — collected only when KYC verification is triggered, typically before processing a withdrawal.
- Payment data: mobile wallet identifiers (bKash account number, Nagad account number, Rocket or Upay number) and transaction reference numbers — collected to process deposits and withdrawals. We do not store full payment credentials on our servers.
- Activity data: betting history, game session logs, login timestamps, IP address, and device identifiers — collected automatically to operate the platform, detect fraud, and comply with responsible gaming obligations.
- Communication data: records of your support chat conversations, emails to [email protected], and in-platform messages — retained to resolve disputes and improve service quality.
- Cookies and technical data: browser type, operating system, referring URL, and pages visited — collected via cookies and similar technologies as described in Section 7 of this Policy.
78bd does not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected data from an under-age individual, we will delete that data immediately and close the associated account.
3How We Use Your Information
78bd uses personal data only for the purposes set out below. Each purpose has a corresponding lawful basis — either your explicit consent, contractual necessity, compliance with a legal obligation, or our legitimate interest in operating a safe and fraud-free platform.
- Account creation and management: to register your account, authenticate your identity at login, manage your preferences, and communicate account-related updates.
- Payment processing: to process deposits received via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to your registered mobile wallet.
- Identity verification and KYC: to verify your age (21+) and identity before processing withdrawals or at any point 78bd considers verification necessary to comply with anti-fraud or responsible gaming obligations.
- Responsible gaming: to monitor betting patterns, apply deposit limits or self-exclusion settings you have configured, and flag activity that may indicate problem gambling behaviour so that appropriate support can be offered.
- Marketing communications: to send you promotional offers, bonus notifications, and tournament announcements relevant to your play history — only where you have given explicit consent. You may opt out at any time.
4Sharing Your Information
78bd does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
- Payment service providers: mobile financial services (bKash, Nagad, Rocket, Upay) and their technical processors receive only the transaction data strictly required to execute your deposit or withdrawal instruction.
- Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive anonymised session identifiers necessary to serve game content and calculate outcomes. They do not receive your name, mobile number, or payment details.
- Fraud prevention and security partners: identity verification and anti-fraud service providers who assist 78bd in detecting and preventing fraudulent activity, money laundering, and under-age access.
- Legal and regulatory disclosure: where required by applicable law, a court order, or a lawful request from a regulatory, law enforcement, or financial intelligence authority, 78bd will disclose personal data to the extent required by that obligation.
5Data Security
78bd implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. The following measures are in place to protect your information.
- SSL/TLS encryption is applied to all data in transit between your device and 78bd servers, including registration, login, deposit, and withdrawal flows.
- Passwords are stored using a one-way cryptographic hashing algorithm. 78bd staff cannot read or retrieve your password in plain text. If you forget your password, a reset link is issued rather than the original password being recovered.
- Access to personal data within 78bd is restricted on a need-to-know basis. Staff members access only the data required for their specific role. All internal data access is logged and subject to periodic audit.
- In the event of a personal data breach that poses a material risk to players, 78bd will take immediate containment action and notify affected players without undue delay via their registered contact details.
6Data Retention
78bd retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by applicable law. The following general retention periods apply.
- Active account data: retained for the duration of your account being open and active on the platform.
- Closed account data: following account closure, core account and transaction records are retained for a minimum of 5 years to satisfy anti-money-laundering record-keeping requirements.
- KYC documents: identity verification documents are retained for the period required by applicable financial regulations following the last activity on the account.
- Marketing data: where you have consented to marketing, your communication preferences and related contact data are retained until you withdraw consent or request deletion, whichever occurs first.
7Cookies & Tracking Technologies
78bd uses cookies and similar technologies to operate the Site, remember your preferences, detect fraud, and — where you have consented — to measure marketing effectiveness. The following types of cookies are used.
- Strictly necessary cookies: required for core platform functionality including login sessions, account security tokens, and the operation of the payment flow. These cannot be disabled without breaking essential platform functions.
- Functional cookies: used to remember your language preference, responsible gaming settings, and display preferences so you do not have to re-enter them each session.
- Analytics cookies: aggregate, anonymised data about how players navigate the Site — which pages are visited most frequently, where drop-offs occur, and how long sessions last. This data is used to improve platform usability and does not identify individual players.
- Marketing cookies: used only where you have explicitly consented to receiving targeted promotional communications. You may withdraw consent and disable marketing cookies at any time from your account settings.
8Your Data Rights
As a player at 78bd you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us via live chat or email to [email protected]. We will respond within a reasonable timeframe and without charge for standard requests.
Right of Access
You may request a copy of all personal data 78bd holds about you. We will provide this in a structured, commonly used format within a reasonable timeframe of receiving your request.
Right to Rectification
If personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details you can make corrections directly within your account settings.
Right to Erasure
You may request deletion of your personal data. This right is subject to our legal obligation to retain certain records — for example, transaction records required by anti-money-laundering law cannot be deleted on request. We will explain any applicable limitations when responding to your erasure request.
Right to Restrict Processing
In certain circumstances you may request that we restrict our processing of your personal data — for example, while a correction request is being resolved. Restriction means we store the data but do not process it further.
Right to Data Portability
Where processing is based on your consent or a contract, you may request that we provide your personal data in a machine-readable format so you can transfer it to another service if you choose.
Right to Withdraw Consent
Where processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To submit a data rights request, contact 78bd support via live chat or by email to [email protected]. Please include your registered mobile number and a brief description of your request so we can respond efficiently.
9International Data Transfers
78bd's primary servers and data storage are operated to serve the Bangladesh market. Some of our third-party service providers — including game content providers and fraud prevention partners — may process data on servers located outside Bangladesh. Where such transfers occur, 78bd ensures they are protected by appropriate safeguards.
- Data processing agreements are in place with all third-party processors, requiring them to maintain security standards equivalent to those described in this Policy.
- Where data is transferred to jurisdictions without equivalent data protection standards, 78bd applies contractual safeguards to ensure your data remains protected to the standard described in this Policy.
- You may request information about the specific safeguards applied to any international transfer of your personal data by contacting [email protected].
10Changes to This Privacy Policy
78bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will update the last-updated date at the top of this page and, where appropriate, notify registered players via their account dashboard or registered contact details before the changes take effect.
Your continued use of the 78bd platform after any updated Privacy Policy is published constitutes your acceptance of the changes. If you do not agree with any change, you should cease using the platform and may request account closure in line with the Terms & Conditions.
11Responsible Gaming & Data
78bd processes certain personal data — including betting history, session duration, and deposit frequency — specifically to support responsible gaming obligations. This data is used to monitor for signs of problem gambling, apply player-configured deposit limits and time-out settings, and to facilitate self-exclusion requests. This processing is carried out in the interest of player welfare and is a core part of 78bd's commitment to safe and responsible operation. Players aged 21 and above are welcome to use the platform; if you believe gambling is negatively affecting you or someone you know, please contact 78bd support immediately and request access to our responsible gaming tools.
12Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 78bd handles your personal data, please contact our support team. We are available 24/7 via live chat and by email.
Support Email: [email protected]
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