Responsible Gaming at 78bd

Our Commitment to You

78bd is built on the belief that responsible gaming is not an afterthought — it is a foundation of how we operate. Every feature on the platform, from payment processing to game design, is built with player welfare in mind. We work to ensure that every session you have at 78bd is enjoyable, and that you have the means to step back if gaming ever stops feeling fun.

We partner with game providers including Pragmatic Play, Evolution Gaming, and Spribe who share our standards for fairness and player protection. All games operate on certified RNG systems so outcomes are always random and unmanipulated. Responsible gaming at 78bd means you are always playing on a level, honest field.

Tools to Help You Stay in Control

78bd provides the following player protection tools, available directly from your account settings at any time. You do not need to contact support to activate most of these — simply log in, visit your account settings, and apply the limits or breaks that suit you.

How to Set Deposit Limits

Setting a deposit limit is the single most effective step you can take to keep your gambling within a budget. Here is how to do it on 78bd in four simple steps.

• 1 Log in to your account.Open the 78bd app or visit the site and sign in with your registered mobile number and password.
• 2 Go to Account Settings.Tap the account icon in the top corner and select "Responsible Gaming" or "Limits" from the menu.
• 3 Choose your limit type.Select daily, weekly, or monthly, then enter the maximum amount in BDT you wish to deposit in that period.
• 4 Confirm and save.Reductions take effect immediately. If you request an increase, a 24-hour wait applies before the higher limit becomes active.

Self-Exclusion: Taking a Longer Break

If you feel that gambling is no longer fun and is instead causing you stress, anxiety, or financial difficulty, self-exclusion is the right tool. A self-exclusion prevents you from logging in, depositing, or placing bets for the duration you choose — and it cannot be reversed early, no matter what.

78bd offers the following self-exclusion periods: 3 months, 6 months, 12 months, and permanent exclusion. For permanent exclusion, your account is closed and any remaining verified balance is returned to your registered bKash or Nagad account within 5 business days.

• 1 Contact support via live chat.Reach the 78bd support team at any time — we are available 24/7. Tell them you would like to request self-exclusion.
• 2 Choose your exclusion period.Let the support agent know whether you want a 3-month, 6-month, 12-month, or permanent exclusion. They will guide you through the process without pressure.
• 3 Exclusion is applied immediately.Once confirmed, you will be logged out and access to your account will be blocked for the full exclusion period. 78bd will also suppress any marketing communications for the duration.

Warning Signs of Problem Gambling

Gambling problems can develop gradually and are not always obvious early on. Being aware of the following warning signs — in yourself or someone you know — can make a real difference in getting help at the right time.

• Chasing losses:Placing more bets specifically to try and win back money you have already lost, rather than playing for entertainment.
• Borrowing to gamble:Using borrowed money — from family, friends, or financial products — to fund gambling activity.
• Neglecting responsibilities:Missing work, family commitments, or important obligations because of time spent gambling.
• Hiding gambling activity:Feeling the need to conceal how much time or money you are spending on gambling from people close to you.
• Unable to stop:Feeling restless, irritable, or anxious when you try to cut down or stop gambling, or finding that attempts to quit repeatedly fail.
• Gambling to escape:Using gambling primarily as a way to cope with stress, anxiety, depression, or difficult personal circumstances rather than as entertainment.

If you recognise any of these signs in yourself, please reach out to 78bd support immediately. We are here to help without judgement, and we can activate protective tools on your account the same day you contact us.

The Time-Out Feature Explained

A time-out is designed for players who want a short, structured break without permanently closing their account. You can apply a time-out of 24 hours, 7 days, or 30 days directly from your account settings. Once applied, your ability to deposit and place bets is suspended for the entire period — your account balance and data remain intact.

When a time-out expires, your account automatically returns to normal. If at the end of the period you feel you need a longer break, you can apply another time-out or escalate to a formal self-exclusion. 78bd will not send promotional communications to your account while a time-out is active.

Our 21+ Age Commitment

78bd enforces a strict minimum age of 21 for all players. This is not a box-ticking requirement — it is a firm ethical commitment. During account registration, all players confirm that they are 21 or older. Before any withdrawal is processed, 78bd requires identity verification documents. Any account found to belong to a person under 21 will be closed immediately, all winnings voided, and any deposited funds returned to the payment source.

If you suspect that a minor has accessed or is using a 78bd account — whether your own account or another person's — please contact us immediately at [email protected]. We investigate all such reports promptly and take appropriate action to protect minors from exposure to gambling content.

Keeping Gambling Fun

Gambling at 78bd — whether you are betting on BPL cricket, spinning the reels on a Pragmatic Play slot, or joining a live Evolution Gaming table — should feel like entertainment, like the excitement of a Bangladesh Tigers match rather than the pressure of a financial obligation. The best way to ensure it stays that way is to treat your gambling budget the same way you would treat any leisure expense: decide your limit before you start, stick to it, and stop when it is reached.

Remember: the house always has a mathematical edge. Over time, all players are expected to lose more than they win — that is how casino economics work. This does not mean gambling cannot be enjoyable — it absolutely can be, when you approach it as entertainment with a fixed budget rather than as a way to make money. If gambling stops feeling like fun, that is the clearest signal to stop and reach out for support.